YOU GOT QUESTIONS... WE GOT THE ANSWERS
MOKE BASICS:
21 years or older
Those individuals renting and driving the Moke are required to supply their own valid auto insurance and valid drivers license. A copy will need to be uploaded at time of booking.
Yes! The Moke is a low speed vehicel that can be driven on any road with a posted speed limit of 35 MPH or less. The Moke can NOT be driven on beaches, bike pathes, golf courses, sidewalks, or highways. Drivers and passengers must obey all state and local traffic laws as per any other driver on the road.
Up to 40 miles or 8 hours... this is plenty of cruising distance to easily enjoy all that Carlsbad Village and Coastal Oceanside have to offer ! While likely never needed, there is a 110V charger in your trunk should charging be needed.
The Moke seats up to 4 people (1 driver +3 passengers). Seatbelts are required at all times . Children under the age of 13 are NOT permitted to ride in the front passenger seat. All normal car seat and seat belt requirements apply.
Please call customer service at 858.775.7104 and take a picture of the damages PRIOR to the start of your rental. In rare incidence you can not reach us by phone, please immediately email all photos to rentals@carlsbadmokerental.com. Evidence of the vehicles condition is required to be documented on all 4 sides before the Moke is turned and after the Moke is returned.
Please call customer service and send photo to 858.775.7104 immediately to report the damage. In rare incidence you can not reach us by phone, please immediately email all photos to rentals@carlsbadmokerental.com. Evidence of the vehicles condition is required to be documented on all 4 sides before the Moke is turned and after the Moke is returned.
Yes ! We know your furbabies are your family as are ours ! A $25 pet fee will apply to your rental to ensure pet glitter is cleaned for our next Moke rental. You will find a collapsible water bowl, treats and other items to ensure your pet enjoys the most of your coastal adventure. Please note - there are no tie downs for your pet inside the vehicle.
Yes ! the vehicle allows for 4 passengers . All road regulations still apply. Please make sure you have your child in a booster seat if required by law.
We want you to enjoy the most of your rental and understand weather can be unpredictable. We are happy to honor a change date in the event of rain within 24 hours of your booking based on availability OR a future credit for any ride which is transferable within 6 months of original rental date.
Yes ! We are a local licensed small buisness and have lived in Carlsbad Village for almost 10 years. We enjoy all that Carlsbad Village and Oceanside beach have to offer. Our goal is to share an alternate unique experience to enjoy both towns !
Of course ! Please just email or call us and we will be happy to help
Our primary goal is to support local buisness within our surrounding communities and allow a unique way to enjoy these places. Please reach out to us if you would like to discuss partnership or promotional events. We have worked with local small business as well as larger companies such as Legoland!
Yup we got you covered ! Call us !
First off we are a mom and pop shop and we are here to help make some memories. Each rental will come with a local discount to a business or restaurant that may be partnering with us for the month. (Value can vary). We do not up charge for cooperation fees etc - life is too expensive as is !
MOKE OPERATIONS:
There is a spare on the back of the Moke. The renter is responsible for changing the flat tire before returning the Moke. Equipment to change the tire can be found in the Moke trunk. In the unlikely event a tire was changed, please report this to customer service at the time of return. 858.775.7104.
Please call 911 and report the incident to your auto insurance provider. Call Carlsbad Moke Rental customer serivce 858.775.7104
The Moke will be fully charged at the time of pickup. In the rare event you need to charge the Moke you can find the charging cord in the trunk. Please note, there is a $100 fee for a lost or damaged charging cord.
You should have found the power cord in the trunk when you picked up the Moke. Please find the nearest 110 standard outlet to charge the Moke. If you do not have access to a power source, then please call a tow service to return the Moke to the pickup/drop-off location. The renter is financially responsible for the towing service.